Shipping policy
Shipping Policy
Last updated: [November 14, 2025]
Thank you for shopping with Mimi's Works of Heart! Below you’ll find all the details about our shipping process, so you know exactly what to expect when ordering from us.
1. Processing Times
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Orders are processed within 3 days after payment is received.
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Orders placed on weekends or holidays will be processed on the next business day.
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You will receive a confirmation email with tracking information once your order has shipped.
2. Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your order total, destination, and selected shipping method.
Estimated delivery times:
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Standard Shipping: [3-5 business days]
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Expedited Shipping: [X–X business days]
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Local Pickup / Delivery (if applicable): [Specify time or conditions]
Please note that delivery times are estimates and may vary due to carrier delays or weather conditions.
3. Domestic Shipping
We currently ship to all addresses within the United States, including Alaska, Hawaii, U.S. Territories, APO/FPO addresses, etc.].
Certain large or fragile items may have limited shipping options or require special handling.
4. International Shipping
[Optional section if you ship internationally]
We offer international shipping to select countries. International customers are responsible for any customs fees, taxes, or import duties. Delivery times vary depending on destination and customs processing.
5. Tracking Your Order
Once your order ships, you’ll receive a tracking number by email. Please allow up to 24–48 hours for tracking information to update after your order has shipped.
6. Lost, Delayed, or Damaged Packages
We are not responsible for delays caused by the carrier, incorrect shipping addresses, or circumstances beyond our control.
If your order arrives damaged, please contact us within [X days] at [your contact email] with photos of the damage, and we’ll work to resolve the issue.
7. Address Changes
Please double-check your shipping address before submitting your order. If you need to make a change, contact us immediately at [email/contact form]. Once an order has shipped, we cannot change the address.
8. Questions
If you have any questions about shipping, please contact us at:
📧 [Your Email Address]
📞 [Your Phone Number (optional)]
Would you like me to tailor this for a specific type of business (e.g., handmade products, clothing boutique, online food shop, digital/physical goods)? I can adjust the tone and details accordingly.